Cookie Policy

1. Introduction

This Cookie Policy explains how Flighter.app ("we," "our," or "us") uses cookies and similar technologies on our website at flighter.app (the "Website").

By using our Website, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should adjust your browser settings or discontinue use of our Website.

2. What Are Cookies?

2.1 Definition

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2.2 How Cookies Work

When you visit our Website:

1. Your browser requests a web page
2. Our server sends the page along with cookies
3. Your browser stores these cookies
4. On future visits, your browser sends these cookies back to our server
5. This allows us to recognize you and remember your preferences

2.3 Types of Cookies by Duration

3. Cookies We Use

3.1 Strictly Necessary Cookies

Purpose: These cookies are essential for the Website to function properly.

Legal Basis: Legitimate interest (essential for service delivery)
Can be disabled: No (Website will not function properly)

3.2 Functionality Cookies

Purpose: These cookies remember your choices and preferences.

Legal Basis: Consent
Can be disabled: Yes (may affect user experience)

3.3 Analytics Cookies

Purpose: These cookies help us understand how visitors use our Website.

Legal Basis: Consent
Can be disabled: Yes
Third-party policy: Google Analytics Privacy Policy

3.4 Marketing Cookies

Purpose: These cookies track your browsing habits to display relevant advertisements.

4. Third-Party Cookies

4.1 Payment Processing (Stripe)

What Stripe cookies do:

• Detect and prevent fraudulent transactions
• Maintain secure payment sessions
• Remember payment preferences (if you choose)

4.2 Google Analytics

How to opt-out:

• Install Google Analytics Opt-out Browser Add-on
• Adjust cookie settings in your browser
• Use our cookie consent banner to reject analytics cookies

4.3 Cloud Services

We use the following cloud services that may set cookies:

• Vercel (Website Hosting):

  Purpose: Content delivery and performance

  Privacy Policy: Vercel Privacy Policy

• Railway (Backend Hosting):

  Purpose: API and server infrastructure

  Privacy Policy: Railway Privacy Policy

These services set technical cookies necessary for website functionality.

5. Your Cookie Choices

5.1 Cookie Consent Banner

When you first visit our Website, you will see a cookie consent banner with options:

5.2 Managing Cookies in Your Browser

You can control and delete cookies through your browser settings:

5.3 Do Not Track

Some browsers offer "Do Not Track" (DNT) signals. Currently:

• We recognize and respect DNT signals
• DNT-enabled browsers will not be tracked by analytics
• Essential cookies will still function

6. Cookie Data and Privacy

6.1 What Cookie Data We Collect

Through cookies, we may collect:

• IP address (anonymized for analytics)
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Pages visited on our Website
• Time and date of visits
• Referring website
• Click behavior
• Search queries on our Website

6.2 What We DO NOT Collect via Cookies

We do NOT collect through cookies:

• Your name or contact details (unless you provide them)
• Payment card information (handled securely by Stripe)
• Passport or identity documents
• Precise geolocation
• Sensitive personal information
• Data from other websites or apps

6.3 How We Use Cookie Data

Cookie data is used to:

• ✅Provide and maintain our service
• ✅Improve user experience
• ✅Analyze Website performance
• ✅Prevent fraud and abuse
• ✅Comply with legal obligations

We do NOT:

• ❌Sell your cookie data to third parties
• ❌Use cookies for invasive tracking
• ❌Share data with advertisers (we don't use ad networks)
• ❌Combine cookie data with personal data without consent

6.4 Data Retention

7. GDPR Compliance

7.1 Your Rights Under GDPR

If you are in the EU/EEA, you have the right to:

• Right to Access:

  Request information about cookies we use and obtain a copy of cookie data we've collected

• Right to Erasure:

  Request deletion of your cookie data or clear your browser cookies manually

• Right to Object:

  Object to non-essential cookie processing and opt-out of analytics tracking

• Right to Withdraw Consent:

  Change cookie preferences at any time and withdraw consent for non-essential cookies

7.2 Exercising Your Rights

To exercise your GDPR rights regarding cookies:

7.3 Supervisory Authority

If you believe we are not complying with GDPR, you have the right to lodge a complaint with your national data protection authority.

List of EU Data Protection Authorities

8. Other Tracking Technologies

8.1 Web Beacons (Pixel Tags)

We may use web beacons in emails to track email open rates, link clicks, and email engagement.

Purpose: Improve email communications
Opt-out: Unsubscribe from emails or disable images in your email client

8.2 Local Storage

We may use browser local storage to store temporary booking information, cache frequently accessed data, and improve Website performance.

Data stored: Non-sensitive, temporary data only
Clearing: Clear through browser settings (same as cookies)

8.3 Session Storage

Similar to local storage but cleared when you close your browser tab. Used to maintain state during your Website session.

9. Children's Privacy

Our Website is not intended for children under 18 years of age. We do not knowingly collect cookies from children under 18, target children with our services, or allow children to create accounts.

If you believe a child has provided cookie consent on our Website, please contact us immediately at privacy@flighter.app

10. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our cookie use, new technologies or services, legal or regulatory requirements, or user feedback.

When we make significant changes, we will update the "Last Updated" date, display a prominent notice on our Website, and may request renewed consent for non-essential cookies.

Please review this Cookie Policy periodically. Continued use of our Website after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions, concerns, or requests regarding cookies:

Summary